How it works

Renting without the guesswork

PackIN checks every home in person before you see it, and sends someone from our team to every tour.

For renters

From search to keys in four steps

  1. 1

    Find a verified home

    Search by area, budget and bedrooms. Every home shows when it was inspected and what we checked.

  2. 2

    Book a tour in the app

    Pick a time that suits you and pay the tour fee in the app. You get reminders the day before and 2 hours before.

  3. 3

    Tour with PackIN

    A PackIN staff member meets you at the home. Ask questions, check everything, take your time.

  4. 4

    Agree and move in

    Happy with it? Agree terms and pay rent directly to the landlord. Then rate your agent.

Verification

What “Verified” means on PackIN

A PackIN officer visits the property and checks these things. Only homes that pass get the orange seal.

The rooms are real

Number of rooms, bathrooms and the layout match the listing.

Water

Where it comes from: borehole, public supply or other.

Power

Prepaid meter, shared meter, and how the supply is.

Road access

Whether the road is tarred and reachable in the rainy season.

Real photos

Photos are checked against the home itself, so what you see is what is there.

The person renting it out

Landlords pass an ID check. Agents must have the landlord’s approval inside PackIN.

Verified means we inspected it. Agents can also earn a separate Verified agent badge. Agents without it are clearly marked “not verified”.

Tours and fees

A small tour fee, and someone from PackIN at every tour

The tour fee is ₦2,000, paid in the app when you book. It covers a PackIN staff member meeting you at the property. Rent is paid directly to the landlord, never through a stranger.

If plans change

You cancel more than 24 hours before
Full refund, or one free reschedule
You cancel less than 24 hours before
No refund, but one reschedule
You don’t show up
No refund
The landlord, agent or PackIN cancels or doesn’t show
You choose a full refund or a free reschedule
The home gets rented before your tour
We tell you straight away, and you can ask for a refund
Read the full refund policy

Ready to find your next home?